Terms of Service

Last Updated: November 24, 2025

Welcome to Loop ("Loop", "we", "our", "us"). These Terms of Service ("Terms") govern your access and use of the website located at theloopuae.com (the "Site").

By using the Site, you agree to these Terms.

Loop is currently in a pre-launch phase, and the Site exists only to provide information and allow users to register interest.

1. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

  • Interfere with Site security or functionality
  • Access or collect data using automated tools
  • Misuse or overload the Site's systems
  • Submit inaccurate or misleading information

We may suspend or block access if misuse is detected.

2. Pre-Launch Disclaimer

Loop's transportation services are not yet operational.

Information on the Site — including pricing, service offerings, routes, features, timelines, and availability — is non-binding and subject to change.

Submitting your email or phone number does not:

  • Create an account
  • Create a contractual relationship
  • Guarantee access to the service at launch
  • Reserve a seat or booking

3. Communications Consent

By submitting your contact information, you consent to receive:

  • Launch updates
  • News about our offerings
  • Optional promotional messages

You may opt out at any time:

  • SMS / Whatsapp: reply "STOP"
  • Email: use the unsubscribe link or contact us

4. Intellectual Property

All content on the Site—including brand names, visuals, text, layout, and designs—is owned by Loop or licensed to Loop.

You may not:

  • Copy, distribute, or publish Site content without written permission
  • Use any trademarks or branding without authorization

5. Third-Party Tools & Analytics

We use third-party tools and analytics providers—including PostHog—to understand user activity and improve the Site.

By using the Site, you acknowledge that anonymized usage data may be collected.

6. Disclaimers

The Site is provided "as is" and "as available".

We do not warrant:

  • Accuracy or completeness of information
  • Future availability or performance of services
  • That the Site will be error-free or uninterrupted

Your use of the Site is at your own risk.

7. Limitation of Liability

To the fullest extent permitted under local laws:

Loop is not liable for:

  • Indirect, incidental, or consequential damages
  • Losses resulting from your use of the Site
  • Errors, downtime, or inaccuracies
  • Actions of third-party service providers

Our total liability is limited to the maximum permitted by applicable law.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

9. Changes to These Terms

We may update these Terms occasionally.

Updated versions will be posted on the Site with a revised date.

Continued use of the Site constitutes acceptance of the updated Terms.

10. Contact Us

For any questions about these Terms, contact us at: theloopuae@gmail.com.